From Mach-E VLOG.
Join us as we go behind the scenes with Field Advantage, a leading field service provider, to learn about the preventative maintenance that keeps the electric vehicle charging infrastructure running smoothly. Discover how specialized technicians are tackling the challenges of ever-evolving charger technology and what it takes to achieve a 98% first-time fix rate.
Field Advantage works all across the USA for a variety of EV charging companies. Their goal is to help seamlessly provide the user with the reliability that many of us are used to when driving gas powered vehicles. They offer nationwide onsite coverage 24/7 with 4-hour Service Level Agreement capability, remote support, traveling teams, and dedicated van technicians. They help with equipment updates/roll-outs, ongoing repair and maintenance, and commissioning to ensure that charging stations are running reliably.
They even have a cool training facility called the FACTOR center in Tennessee that we plan to visit later this year!
Find out more about @fieldadvantage:
And @BlinkCharging too:
https://blinkcharging.com/
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